Privacy Policy
Effective Date: [10/4/2025]
Welcome to XA Downloader (hereinafter referred to as "XA Downloader", "we", "our", or "the app"). We respect your privacy and are committed to protecting the personal data of all users who access or use our services. This Privacy Policy outlines how we collect, use, store, share, and protect your information in compliance with Google Play Developer Policy and the General Data Protection Regulation (GDPR) of the European Union.
1. Scope of This Policy
This Privacy Policy applies to all users of XA Downloader and covers all aspects of data processing occurring through our application. It does not apply to third-party websites or services that may be linked to or integrated with our application.
2. Data We Collect
We collect both personal and non-personal information to enable and optimize your experience with XA Downloader. The types of information we may collect include:
2.1 Device & Technical Data
- Device model and brand
- Operating system and version
- Language and time zone
- App version and installation source
- Unique device identifiers (such as Android Advertising ID)
2.2 Usage Information
- Pages viewed and features used within the app
- Interaction logs (e.g., clicks, scrolls, download attempts)
- Session duration and frequency of app usage
2.3 Network and Browsing Data
- Network type (Wi-Fi, mobile)
- IP address (anonymized where required by law)
- URLs of media accessed for downloading
- Referring sources and search terms (if applicable)
2.4 Error and Diagnostic Data
- Crash logs and bug reports
- Performance analytics
- Application error diagnostics (to improve stability)
2.5 Feedback and Communication
When you contact us via email or through our in-app feedback form, we may collect:
- Your name (if provided)
- Email address
- The content of your message or report
3. How We Use Your Data
Your data is used solely to improve the performance and usability of XA Downloader. Specifically, we use the information for:
- Delivering the core functionalities of video and file downloads
- Enhancing app stability, detecting bugs, and optimizing performance
- Personalizing your app experience and content layout
- Understanding user behavior to improve design and features
- Responding to user queries and feedback
- Ensuring compliance with applicable laws and Google Play policies
We do not use your information to track you across other websites or applications.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you grant permission for access to storage or send feedback.
- Contractual necessity: For providing services that you have requested.
- Legal obligation: For compliance with applicable law.
- Legitimate interest: To improve the app’s functionality and ensure secure usage.
5. Sharing and Disclosure of Data
We do not sell your personal data. However, we may share data in the following cases:
5.1 Service Providers
We may engage third-party service providers to perform tasks such as analytics, error reporting, or cloud storage. These providers are bound by strict confidentiality and data protection obligations.
5.2 Legal Requirements
We may disclose your information when legally required, such as in response to court orders or law enforcement requests.
5.3 Business Transfers
If XA Downloader is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to continued protection under this Policy.
6. International Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including countries that may not have equivalent data protection laws. In such cases, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected.
7. Data Retention
We retain your personal data only as long as it is necessary for the purposes outlined in this policy. When data is no longer required, it is securely deleted or anonymized.
8. Your Rights and Choices
Under the GDPR and other applicable laws, you have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing under certain conditions
- Withdraw consent at any time (where processing is based on consent)
- File a complaint with your local data protection authority
To exercise these rights, please contact us via the email below.
9. Data Security
We use industry-standard security measures to safeguard your data, including:
- Encrypted storage of sensitive information
- Regular security audits and updates
- Strict access control mechanisms
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to protect your account and device by using secure passwords and installing updates.
10. Children’s Privacy
XA Downloader is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child, we will delete it immediately.
11. Third-Party Links and Content
Our app may include links to third-party websites or services. This Privacy Policy does not apply to such external sites. We encourage you to read their privacy policies before interacting with them.
12. Policy Updates
We reserve the right to update this Privacy Policy from time to time. When we make material changes, we will notify users within the app or via other appropriate channels. Continued use of the app after changes indicates your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, you may contact us at:
📧 Email: redfoxunitedinc@gmail.com